» Support

Support, service and security; Global Velocity offers it all.

Global Velocity provides comprehensive product support. From installation to training, help desk to maintenance, we offer cost-effective options for maximizing uptime and extending the lifespan of your purchase.

On-site installation and training.

We offer on-site installation to facilitate product implementation and integration into your existing network infrastructure. On-site training, which only requires half a day of time, allows your staff to quickly gain experience optimizing the GV Product for your unique security requirements.

Help desk support.

We provide toll-free help desk support 24/7 for troubleshooting, problem resolution and service scheduling.

If the help desk is unable to resolve an issue, we offer onsite technical support services on a time and material basis.

For more information download our End User License Agreement and Warranty Terms.